ACCOUNT & ACCESS
Sign in and keep your account secure
One-time codes, passkeys, sessions and workspace access.
01Sign in with your email
Use the email associated with your account. Enter the most recent one-time code sent to your inbox. If you do not see it, check spam and confirm the address. Wait for the resend option before requesting another code.
02Add a passkey
After onboarding, use account settings to manage passkeys. A passkey uses your device or password manager to verify you. Keep recovery access to your email and a working sign-in method when changing devices.
03Review active sessions
Open Account settings Active sessions to review and revoke sessions you no longer recognise. Use individual accounts and keep access to shared devices limited.
04Join the correct workspace
Enter the invitation code supplied by your organisation. Workspace permissions depend on the role assigned to you. Ask an owner or admin if a screen or action is unavailable.
05If something looks wrong
Contact [email protected] and describe the issue without including sign-in codes, full SINs, bank details or payment-card information. Revoke unfamiliar sessions if you can still access your account.